"Many thanks for your quick reply, sorry but I gave my wrong email address and would like to thank you for getting back so promptly.
I live in Cyprus and thought it easier sending an email and to thank you so much for the quick response as did not want to trouble the family at this sad an sensitive time.
May I thank you for your kindness at this very sad time, you and your staff are so wonderful, helpful and so dedicated makes things so much easier and just so caring.
I thank you so much.
Name not provided
I just wanted to give my thanks to the staff who were present at my mother’s cremation on the 13th March. It was as perfect as it could have been and everyone present was impressed with the service and the organisation.
"People who work here are kind & considerate friendly & helpful. The gardens are kept to a very high standard equal to the war graves in Normandy. Than you to all"
note put into the comments box in reception.
"Just to say how lovely the gardens are looking. I have (unfortunately) been coming to Hanworth Crem for 14yrs and it’s been transformed beyond belief. It looks so nice, so well done to Peter and his team"
"I visit the crematorium regularly and I can honestly say that the gardens have never looked so good as they have over the last year"
"The arrangements for William’s funeral and the way they were conducted could not have been better. On this very sad day, we were all confronted by your excellent and caring service. Many, many, thanks to all concerned"
M. Leuenberger, Cornwall
"To all the staff at South West Middlesex crem. Just a card to say thank you for all the help and support you have given us with my Mum’s funeral, and with the strewing of her ashes. Everyone there has been fantastic, and it has made it more bearable for all of us. Best wishes S. Miles and family"
hand written card
"...I would like to say how friendly, professional and helpful ALL your staff have been on these occasions. I could not fault any part of either process (service and strewing) and I would thank everyone concerned for making both sad occasions easier to bear. Thank you"
R. Shaw – emailed received from website.
"The staff in admin superb. Very caring nothing is too much trouble. Very helpful"
name not provided on survey.
"Hi, I visited your crematorium today and would like to say how wonderful
everything looked, I was particularly impressed with the gardens as i am a
gardener at Breakspear Crem in Ruislip and know just how much work goes into
making the gardens a nice place to visit.
I was fortunate enough to meet your gardeners today, what nice chaps they are, I
did tell them what a great job they are doing and I would appreciate it if you
can let them know that I’ve e-mailed you because I know from experience that it
tends to be the complaints that are passed on and not necessarily the praise.
Your new children’s memorial is beautiful and I’m sure it brings much comfort to
those that visit it. Once again may I say what a fantastic job your team does,
the whole place is a credit to you all!! Keep up the great work!"
"My Dad was cremated at SW Middlesex Crematorium on last year. His ashes were strewn in April. I would like to say how friendly, professional and helpful ALL your staff have been on these two occasions. I could not fault any part of either process and I would like to thank everyone concerned for making both sad occasions easier to bear. Thank you."
"Beautiful crematorium, peaceful and well maintained. Private and considerate staff conducted the ceremony and helped walkthrough the crematory. Cannot be thankful enough".
Mr K (Southall)
"I must say I like the new website and found the link for online book of remembrance much easier. It's so much easier to navigate around and much more modern and pleasing on the eye.
A good job well done."
"I am glad that you now have a coach park at crematorium"
Mr. G. Ruislip
"I thought the building & grounds were beautiful"
"Alas I have had numerous family cremations at Hanworth and have always been very happy with the service and surroundings. Many thanks"
Mr. R. Basildon, Essex
"Crematorium staff excellent, very courteous, very pleased with everything"
Mrs. S. Whitton
"We feel the dedication and commitment shown by all the staff is exceptional. They show both compassion and professionalism which helps the day to run smoothly and is comforting to all.
Please pass on our thanks"
Mrs. H. Whitton
"Over the years we have been travelling up from Bristol to place a wreath for our Gran and Grandad at Xmas. The improvements to the crematorium have been outstanding. It is a joy to visit on such a sad occasion. The design and layout is amazing and an absolute pleasure to walk around.
A crematorium to be really proud of"
The P. Family, Bristol
"My wife and I would like to both state how surprised we both were yesterday when we visited the site. How nice clean, tidy and the plants, around the site. It has been a few years since we last visited and was very amazed. Please keep up the good work"
Mr. & Mrs. M.